Maintenance Problems
Renter Answers

Renters usually are the first to know when something needs to be fixed in their rental unit. However, renters may hesitate to report maintenance problems. Some don't want to bother the property manager with things that seem small or unimportant. Others may be afraid their rent might be raised if they submit a maintenance request.
         
Responsible rental owners and managers don't consider it a bother when their renters notify them of something that needs to be checked or repaired. They should want to ensure their renters remain satisfied customers, who won’t move out because of poor maintenance service. They also want to protect the value of their properties by dealing with a minor maintenance task before it becomes a major and more expensive problem to fix.
         
Urgent problems that might result in property damage or injury to someone, such as water leaks or loose railings on a staircase, should be reported immediately and repaired just as fast. Less urgent problems, such as a sink that drains slowly, can be reported at your convenience. Just include a note when you pay your rent. Your property manager should keep track of these smaller maintenance problems and schedule repairs within a reasonable period of time, usually during their next routine visit to the property.